Search results for: encyclopedia-of-crisis-management

Encyclopedia of Crisis Management

Author : K. Bradley Penuel
File Size : 80.18 MB
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Although now a growing and respectable research field, crisis management—as a formal area of study—is relatively young, having emerged since the 1980s following a succession of such calamities as the Bhopal gas leak, Chernobyl nuclear accident, Space Shuttle Challenger loss, and Exxon Valdez oil spill. Analysis of organizational failures that caused such events helped drive the emerging field of crisis management. Simultaneously, the world has experienced a number of devastating natural disasters: Hurricane Katrina, the Japanese earthquake and tsunami, etc. From such crises, both human-induced and natural, we have learned our modern, tightly interconnected and interdependent society is simply more vulnerable to disruption than in the past. This interconnectedness is made possible in part by crisis management and increases our reliance upon it. As such, crisis management is as beneficial and crucial today as information technology has become over the last few decades. Crisis is varied and unavoidable. While the examples highlighted above were extreme, we see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a "routine" emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved." Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making. Our Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats. Entries conclude with Cross-References and Further Readings to guide students to in-depth resources. Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why. Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.). Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study. The work concludes with a comprehensive Index, which—in the electronic version—combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities. A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts. Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.

Encyclopedia of Disaster Relief

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Including 425 signed entries in a two-volume set presented in A-to-Z format, and drawing contributors from varied academic disciplines, entries examine disaster response and relief in a manner that is authoritative yet accessible, jargon-free, and balanced to help readers better understand issues from varied perspectives.

Oxford Encyclopedia of Crisis Analysis

Author : Eric Stern
File Size : 56.65 MB
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Contemporary societies are increasingly crisis-prone, and crises have profound implications for the rapidly changing political, economic, and social landscape. Crises pose major challenges to governments, communities, leaders, and organizations. The Oxford Encyclopedia of Crisis Analysis provides a comprehensive overview of the rapidly emerging and evolving field of crisis studies and explores its connection to several relevant neighboring fields of knowledge. Crises are complex, unfold in diverse political and socio-technical contexts, and must be studied and understood from multiple angles and disciplinary perspectives. This Encyclopedia brings together contributions by experts from political science, public administration, management, international relations, public health, sociology, economics, media and mass communications, the law, and many other fields to explore important theoretical, methodological, empirical, and practical issues related to crisis and crisis management. Articles focus on concepts (crisis as well as closely related concepts such as emergency, disaster, resilience, security etc.), contingencies (natural hazards, major accidents, pandemics, terrorism, social and political conflict among many others), historical and contemporary cases, classic and cutting edge research methods, different phases of the crisis/emergency management cycle, as well as documenting a wide range of pitfalls and good practices that can help to forewarn and forearm current and future crisis managers. The 84 essays in this Encyclopedia fall into six main categories: Theory, Concepts, Metatheory and Methodology, Crisis Governance and Regional Perspectives, Bridging Gaps, and Cases & the Evolving Socio-Technical Context. The Oxford Encyclopedia of Crisis Analysis is a key reference for anyone involved in the study, research, or practice of crisis and emergency analysis and management.

Encyclopedia of Sport Management

Author : Pedersen, Paul M.
File Size : 68.57 MB
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Bringing together preeminent international researchers, emerging scholars and practitioners, Paul M. Pedersen presents the comprehensive Encyclopedia of Sport Management, offering detailed entries for the critical concepts and topics in the field.

The Oxford Encyclopedia of Crisis Analysis

Author : Eric K. Stern
File Size : 62.10 MB
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"Contemporary societies are increasingly crisis-prone and crises have profound implications for the rapidly changing political, economic, and social landscape. Crises pose major challenges to governments, communities, leaders and organizations. The Oxford Encyclopedia of Crisis Analysis provides a comprehensive overview of the rapidly emerging and evolving field of crisis studies and explores its connection to a number of relevant neighboring fields of knowledge. Crises are complex, unfold in diverse political and socio-technical contexts and must be studied and understood from multiple angles and disciplinary perspectives. This Encyclopedia brings together contributions by experts from political science, public administration, management, international relations, public health, sociology, economics, media and mass communications, the law and many other fields to explore important theoretical, methodological, empirical, and practical issues related to crisis and crisis management. Articles focus on concepts (crisis as well as closely related concepts such as emergency, disaster, resilience, security etc.), contingencies (natural hazards, major accidents, pandemics, terrorism, social and political conflict among many others), historical and contemporary cases, classic and cutting edge research methods, different "phases" of the crisis/emergency management cycle, as well as documenting a wide range pitfalls and good practices that can help to forewarn and forearm current and future crisis managers"--

Organizational Crisis Communication

Author : Finn Frandsen
File Size : 64.20 MB
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This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative. When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.

Encyclopedia of Disaster Management

Author : Alfred Scott
File Size : 58.44 MB
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Disaster management involves the mitigation of effects of a calamity using an integrative strategy involving both human and materialistic resources. This book presents an overview of crucial disaster management issues. Original research reports by international scholars focused on disaster management present important facets of danger and disaster management. It discusses perspectives on vulnerability and advancing approaches to mitigation, approaches to improve data use and information management in distinct applications aimed at promoting prediction and communication of hazard, and the management of crisis and post-event recovery in private sector, in the design of urban space and among the victims of a disaster. This book contributes theoretical as well as practical updates to the existing disaster management literature.

Operational Policy Making for Professional Security

Author : Allen Sondej
File Size : 50.75 MB
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Operational Policy Making for Professional Security: Practical Policy Skills for the Public and Private Sector is a clear, concise, and practical resource for drafting effective, legally defensible security policies. Presented in a clear, step-by-step style that can be tailored to fit the smallest organization to the largest, the book offers the strategies needed for reducing risk through solid policy construction. It is the first book available that provides a step-by-step guide to basic security policy construction, along with helpful hints on how to draft a document that conveys exactly what is intended. The book explores common policy creation pitfalls and how to avoid them, outlining proven methods for implementing and disseminating effective policies throughout any organization. Discussing the core security and safety policies that no organization should operate without, the book covers common types of policies, along with the pros and cons of different policy-making methodologies. It is a one-stop reference on functional security policy-making for organizational leaders. User-friendly resource that guides readers through the entire policy-making process Explores real-world solutions to common security policy issues Outlines legally defensible policy suggestions Provides analytical tools for assessing policies to ensure they are effective and lawful Illustrates key concepts with case studies, and offers an appendix with samples that support concepts explored in each chapter

Effective Crisis Communication

Author : Robert R. Ulmer
File Size : 54.78 MB
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In this fully updated Fifth Edition, three of today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.

Internal Crisis Communication

Author : Mats Heide
File Size : 57.17 MB
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We live in a crisis society, with traditional media responding on a minute-by-minute basis on daily, seemingly inevitable, organizational crises. Whether crises have become more prevalent or we're simply more aware of them, they are now of great concern to organizations and crisis management and communication is a priority. Most organizations have a crisis response plan; many have dedicated crisis and security management staff. Yet much of the emphasis has been on action outside of the organization. Neglecting communication between managers and employees, they risk poor, inconsistent crisis management and the very real possibility of crisis escalation. Crisis management, like charity, begins in the home. Internal Crisis Communication is one of the first guides to communication inside organizations, before, during and after a crisis – not just on the acute crisis phase – to provide a complete and holistic guide for managers that will help them manage and contain crises. It includes an in-depth real-life case study, referred to throughout, from the author's own experience, which makes practical application explicit and the methodology clear. Strengthened by rigorous academic research and tested in real-life crisis situations, the methods included in this book will be invaluable for communication professionals, security officers and crisis managers, as well as valuable reading for students and researchers interested in crisis and risk management.