Search results for: encyclopedia-of-crisis-management

Encyclopedia of Crisis Management

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Encyclopedia of Crisis Management

Author : K. Bradley Penuel
File Size : 61.29 MB
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Although now a growing and respectable research field, crisis management—as a formal area of study—is relatively young, having emerged since the 1980s following a succession of such calamities as the Bhopal gas leak, Chernobyl nuclear accident, Space Shuttle Challenger loss, and Exxon Valdez oil spill. Analysis of organizational failures that caused such events helped drive the emerging field of crisis management. Simultaneously, the world has experienced a number of devastating natural disasters: Hurricane Katrina, the Japanese earthquake and tsunami, etc. From such crises, both human-induced and natural, we have learned our modern, tightly interconnected and interdependent society is simply more vulnerable to disruption than in the past. This interconnectedness is made possible in part by crisis management and increases our reliance upon it. As such, crisis management is as beneficial and crucial today as information technology has become over the last few decades. Crisis is varied and unavoidable. While the examples highlighted above were extreme, we see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a "routine" emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved." Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making. Our Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats. Entries conclude with Cross-References and Further Readings to guide students to in-depth resources. Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why. Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.). Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study. The work concludes with a comprehensive Index, which—in the electronic version—combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities. A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts. Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.

Encyclopedia of Crisis Management

Author : K. Bradley Penuel
File Size : 41.24 MB
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Although now a growing and respectable research field, crisis management—as a formal area of study—is relatively young, having emerged since the 1980s following a succession of such calamities as the Bhopal gas leak, Chernobyl nuclear accident, Space Shuttle Challenger loss, and Exxon Valdez oil spill. Analysis of organizational failures that caused such events helped drive the emerging field of crisis management. Simultaneously, the world has experienced a number of devastating natural disasters: Hurricane Katrina, the Japanese earthquake and tsunami, etc. From such crises, both human-induced and natural, we have learned our modern, tightly interconnected and interdependent society is simply more vulnerable to disruption than in the past. This interconnectedness is made possible in part by crisis management and increases our reliance upon it. As such, crisis management is as beneficial and crucial today as information technology has become over the last few decades. Crisis is varied and unavoidable. While the examples highlighted above were extreme, we see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a "routine" emergency, such as a water pipe bursting in the kitchen. Per one definition, "it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved." Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making. Our Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats. Entries conclude with Cross-References and Further Readings to guide students to in-depth resources. Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why. Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.). Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study. The work concludes with a comprehensive Index, which—in the electronic version—combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities. A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts. Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.

The Oxford Encyclopedia of Crisis Analysis

Author : Eric K. Stern
File Size : 28.92 MB
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"Contemporary societies are increasingly crisis-prone and crises have profound implications for the rapidly changing political, economic, and social landscape. Crises pose major challenges to governments, communities, leaders and organizations. The Oxford Encyclopedia of Crisis Analysis provides a comprehensive overview of the rapidly emerging and evolving field of crisis studies and explores its connection to a number of relevant neighboring fields of knowledge. Crises are complex, unfold in diverse political and socio-technical contexts and must be studied and understood from multiple angles and disciplinary perspectives. This Encyclopedia brings together contributions by experts from political science, public administration, management, international relations, public health, sociology, economics, media and mass communications, the law and many other fields to explore important theoretical, methodological, empirical, and practical issues related to crisis and crisis management. Articles focus on concepts (crisis as well as closely related concepts such as emergency, disaster, resilience, security etc.), contingencies (natural hazards, major accidents, pandemics, terrorism, social and political conflict among many others), historical and contemporary cases, classic and cutting edge research methods, different "phases" of the crisis/emergency management cycle, as well as documenting a wide range pitfalls and good practices that can help to forewarn and forearm current and future crisis managers"--

Oxford Encyclopedia of Crisis Analysis

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Contemporary societies are increasingly crisis-prone, and crises have profound implications for the rapidly changing political, economic, and social landscape. Crises pose major challenges to governments, communities, leaders, and organizations. The Oxford Encyclopedia of Crisis Analysis provides a comprehensive overview of the rapidly emerging and evolving field of crisis studies and explores its connection to several relevant neighboring fields of knowledge. Crises are complex, unfold in diverse political and socio-technical contexts, and must be studied and understood from multiple angles and disciplinary perspectives. This Encyclopedia brings together contributions by experts from political science, public administration, management, international relations, public health, sociology, economics, media and mass communications, the law, and many other fields to explore important theoretical, methodological, empirical, and practical issues related to crisis and crisis management. Articles focus on concepts (crisis as well as closely related concepts such as emergency, disaster, resilience, security etc.), contingencies (natural hazards, major accidents, pandemics, terrorism, social and political conflict among many others), historical and contemporary cases, classic and cutting edge research methods, different "phases" of the crisis/emergency management cycle, as well as documenting a wide range of pitfalls and good practices that can help to forewarn and forearm current and future crisis managers. The 84 essays in this Encyclopedia fall into six main categories: Theory, Concepts, Metatheory and Methodology, Crisis Governance and Regional Perspectives, Bridging Gaps, and Cases & the Evolving Socio-Technical Context. The Oxford Encyclopedia of Crisis Analysis is a key reference for anyone involved in the study, research, or practice of crisis and emergency analysis and management.

Organizational Crisis Communication

Author : Finn Frandsen
File Size : 41.71 MB
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This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative. When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.

The Small Business Encyclopedia

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File Size : 52.3 MB
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Encyclopedia of Disaster Management

Author : Alfred Scott
File Size : 70.18 MB
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Disaster management involves the mitigation of effects of a calamity using an integrative strategy involving both human and materialistic resources. This book presents an overview of crucial disaster management issues. Original research reports by international scholars focused on disaster management present important facets of danger and disaster management. It discusses perspectives on vulnerability and advancing approaches to mitigation, approaches to improve data use and information management in distinct applications aimed at promoting prediction and communication of hazard, and the management of crisis and post-event recovery in private sector, in the design of urban space and among the victims of a disaster. This book contributes theoretical as well as practical updates to the existing disaster management literature.

Organizational Crisis Communication

Author : Finn Frandsen
File Size : 77.53 MB
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This book is not available as a print inspection copy. To download an e-version click here or for more information contact your local sales representative. When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so-called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises if we focus not only on the communication produced by the organization but also take into account the many other voices who start communicating when a crisis breaks out. It provides: An in-depth overview of the five key dimensions of organizational crises, crisis management and crisis communication A comprehensive introduction to the theory of the Rhetorical Arena and the multivocal approach to crisis communication, including some of the most important voices inside the arena A series of important international case studies and case examples in each chapter. Suitable for students studying crisis communication modules on corporate communication, public relations, and management and organization studies courses.

Encyclopedia of Disaster Relief

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File Size : 32.78 MB
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