Search results for: managing-difficult-people-in-a-week

Managing Difficult People in a Week Teach Yourself

Author : David Cotton
File Size : 89.78 MB
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The ability to manage difficult people successfully is crucial to anyone who wants to advance their career. Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to successfully manage difficult people. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success! Sunday: Understanding and preventing difficult behaviour Monday: Developing your skills for managing difficult people Tuesday: More advanced skills for managing difficult people Wednesday: Managing specific types of difficult behaviour Thursday: Feedback that works and critical converstions Friday: Managing conflict Saturday: Getting support and escalating issues

Managing Difficult People in a Week

Author : David Cotton
File Size : 55.10 MB
Format : PDF, ePub, Docs
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" ?The ability to manage difficult people successfully is crucial to anyone who wants to advance their career. Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to successfully manage difficult people. The highly motivational `in a week? structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success! Sunday: Understanding and preventing difficult behaviour Monday: Developing your skills for managing difficult people Tuesday: More advanced skills for managing difficult people Wednesday: Managing specific types of difficult behaviour Thursday: Feedback that works and critical converstions Friday: Managing conflict Saturday: Getting support and escalating issues? "

Managing Difficult People

Author : Marilyn Pincus
File Size : 45.10 MB
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"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.

Dealing with Difficult People

Author : Roy C. Lilley
File Size : 33.45 MB
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Praise and Reviews "It is the essential guide to coping with people problems. Packed with hints, tips and warning of potential hazards." OS Magazine `Packed with tips, hints and warning of potential hazards, Dealing with Difficult People is suitable for managers and professionals or indeed anyone who has to deal with difficult people in general` CAMBRIDGE EVENING NEWS, December 2001 Difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However, by understanding difficult people and the things they do, problematic situations and awkward issues can be resolved. Dealing with Difficult People will help you do just that, it looks at individual behaviour, what drives it and how to cope with it. Written in a practical and accessible style, it is the essential guide to coping with people problems. Roy Lilley covers every angle including: recognising the seven difficult types of people; what conflict is and how to handle it; handling aggressive people; motivating lazy colleagues; dealing with difficult customers; handling complaints. Packed with tips, hints and warnings of potential hazards, this book is suitable for managers or anyone who has deal with difficult colleagues or the public. It will help you to enjoy difficult people, unlock them, influence them and improve their performance.

Growing Research Leaders

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File Size : 66.80 MB
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Dealing with Difficult People

Author : Charles J. Keating
File Size : 52.71 MB
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Surveys the various types of personalities and recommends methods for handling conflicts with people at home and at work.

Handling Difficult People

Author : Jon P. Bloch
File Size : 54.36 MB
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Bloch provides practical advice for interacting with toxic personalities. Whether it's in the workplace, at home, or during everyday interactions, you'll find the strategies and tools you need to spot the ten most common personality types, and learn what to do-- or how to avoid these types of people altogether.

Dealing with Difficult People

Author : Roy Lilley
File Size : 43.70 MB
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Dealing with difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However by understanding difficult people and the things they do, the problematic situations and awkward issues can be resolved. Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. Roy Lilley covers every angle including: recognizing the seven types of difficult person, what conflict is and how to handle it, handling aggressive people, motivating lazy colleagues, dealing with difficult customers and handling complaints. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.

Managing Public Services implementing Changes

Author : Tony L. Doherty
File Size : 58.56 MB
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Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features.

Dealing with Difficult People Easily Flash

Author : Karen Mannering
File Size : 61.14 MB
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The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. In just 96 pages, Dealing with Difficult People Easliy shows you how to deal with an unpleasant but unavoidable aspect of working life that can have a major impact on your career and wellbeing, including knowing how to define and deal with a difficult person in any work relationship and how to understand yourself and deal with difficult aspects of your own personality.