Search results for: resolving-conflict

Resolving Conflict

Author : Harold Scharlatt
File Size : 72.54 MB
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Conflict is inevitable, in everyday life and—especially in today’s increasingly non-hierarchical organizations—in the workplace. So what has always been a key leadership skill—conflict resolution—has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method—summarized in ten steps—for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.

Resolving Conflict

Author : Margaret S. Herrman
File Size : 69.89 MB
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Resolving Conflict

Author : Max Eggert
File Size : 69.34 MB
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tips tools and techniques on how to resolve the causes of conflict

How to Resolve Conflict

Author : James E. Gilman
File Size : 69.44 MB
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A guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing. The book is divided into three parts: Theory, Process, and Practice. Part I provides a conceptual framework for understanding conflict and mediation. It discusses the sources of conflict, the dynamics of power imbalances, how mediation counteracts them, and familiar styles for managing conflicts. Part II describes the stages of the mediation process. It begins with orientation and preparation for the mediation session before outlining each of the five stages of the mediation process along with a range of communication skills crucial to the success of each stage. Part III focuses on several familiar areas of human experience in which the practice of mediation is common, such as family and domestic mediation, business and organizational mediation, international mediation, and education. These chapters include customary forms and techniques used in resolving conflicts. The final chapter includes materials to manage and conduct mediation role-playing exercises.

Resolving Conflict

Author : Gregory Tillett
File Size : 36.86 MB
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Resolving Conflict 4th edition presents the principles, process and practical skills for resolving conflict. The book emphasises the importance of preparatory work in the resolution of conflict and explores a wide range of human conflict situations. Drawing on case studies and incorporating questions, examples and checklists, readers are encourage to develop an informed, critical, reflective and creative approach to problem-solving.

Collaborative Approaches to Resolving Conflict

Author : Myra Warren Isenhart
File Size : 83.61 MB
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If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.

Managing Conflict at Work

Author : Clive Johnson
File Size : 65.32 MB
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Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.

Resolving Conflict

Author :
File Size : 22.82 MB
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Resolving Conflict

Author : Shay McConnon
File Size : 43.64 MB
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This title offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. This new expanded edition, in a new format is for businesses and institutions and wherever people work together.

Face to Face

Author :
File Size : 67.81 MB
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The Peacemaker

Author : Ken Sande
File Size : 73.75 MB
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Providing practical tips, ideas, and suggestions drawn from many years of experience, the president of Peacemaker Industries presents a valuable conflict resolution tool, based on biblical wisdom and principles, that will bring about harmony and unity in every aspect of life. Original.

Students Resolving Conflict

Author : Richard Cohen
File Size : 43.35 MB
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Written by the cofounder of School Mediation Associates, this definitive book explains step by step how to use an effective and research-based method for teaching conflict resolution: peer mediation. The comprehensive guide covers designing, implementing, and operating a successful program and includes sample mediation session transcripts, 12 conflict resolution lessons to facilitate teaching students, and reproducible forms for teacher/student orientation. Index. Appendixes. Bibliography. Good Year Books. 263 pages.

Resolving Conflict in Marriage

Author : Darrell Hines
File Size : 49.72 MB
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Are the wedding and honeymoon over? Have years passed since your marriage was filled with romance? Have conflicts arisen--trouble with the kids, problems with money, or struggles in your intimate relationship? Do you find yourselves divided as a couple for days, even weeks? Are the two of you focusing on who is at fault rather than what can be done? If this is your story, now is the time to resolve the conflicts in your marriage. Darrell Hines calls on you to recognize the spiritual forces that are intent on destroying your marriage. He challenges you to rediscover and reconnect with the foundational principles that keep a marriage together. He identifies key ways to prevent and confront conflict. Find a place of agreement and move on! Discover today how you can begin walking together in a new, stronger commitment! Learn how to build a relationship that faces difficulties, overcomes them, and emerges stronger than ever! This book is a must-read for all married couples...And a powerful gift for those about to make wedding vows.

Resolving Conflict

Author : Josh McDowell
File Size : 37.18 MB
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Resolving Conflict in Nonprofit Organizations

Author : Marion Peters Angelica
File Size : 82.14 MB
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Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you?ll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.

Skills for Resolving Conflict

Author :
File Size : 30.95 MB
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This is a practical textbook tertiary course/workshop on negotiation skills, conflict management and conflict resolution.

Social Work Approaches to Conflict Resolution

Author : B. Chetkow-Yanoov
File Size : 28.52 MB
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Social Work Approaches to Conflict Resolution helps readers understand the nature and causes of conflict and offers suggestions for coping with conflict effectively. It is based on two assumptions: that conflict is a basic part of the life of normal human beings, groups, organizations, communities, and nations, and that resolving conflict is part of the ongoing interventions of all social workers. A practical text for theory-practicum courses for MSW and doctoral students, it is filled with information also useful to therapists, group workers, community workers, administrators, scholars in the social sciences, practitioners in other helping professions, and trainers in the emerging field of conflict resolution itself. Deliberately linking conflict resolution and systems analysis, Social Work Approaches to Conflict Resolution tackles a number of related themes to help you see the connections between topics not normally presented together in social work literature. You'll see how unmet needs may cause conflict to evolve and escalate and learn about the connections between strongly held feelings and the destructive relations that have developed between diverse ethnic peoples in many parts of our planet. Author Benyamin Chetkow-Yanoov draws on his own background of being a minority as well as his experience in Arab-Jewish reconciliation in Israel as he offers readers thorough explanations of: a systems model for analyzing conflict problem-solving versus resolving conflict how value clashes and victimization are some of the basic causes of conflict escalation 9 professional roles required for resolving conflicts the effectiveness of volunteers in conflict resolution teaching conflict resolution skills to various audiences trends in the evolution of voluntary conflict resolution efforts You can apply much of what you learn in Social Work Approaches to Conflict Resolution not only to your professional life but also to your personal relationships and experiences. Also, since victimized people and groups are major contributors to the perpetuation and escalation of conflict, the book suggests 10 steps for helping victims free themselves from repeated conflict-generating behaviors.

Resolving Conflict

Author : Lou Priolo
File Size : 82.23 MB
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But, as Lou Priolo reminds us, many other things that the Bible exhorts us to do-such as convicting, rebuking, and admonishing other Christians-make conflict a necessary part of the Christian life. Lou takes us through the biblical principles of conflict resolution, beginning before conflict even starts. He shows us the prerequisites we must have in place as we go into conflict, what is at the heart of our conflict, what makes it biblical or unbiblical, and how we should respond to it. He also shares practical steps and advice, giving us specific talking points to resolve conflict and journaling exercises that help us to grow when it happens. Learn how to "make every effort" to maintain unity-even when that effort must start with conflict! Book jacket.

Resolving Conflicts

Author : Wendy Grant
File Size : 71.57 MB
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An accesible self-help book which deals with the principles and practice of finding ways to resolve conflict in all sorts of situations. In formation is provided on: understanding our thought patterns and and ourselves as a basis from which to work; how to handle conflicts in intimate relationships; family conflicts, friends and neighbours; conflict in the workplace; conflict with strangers; and finding ways to live harmoniously.

Resolving Conflict

Author : Dale R. Olen
File Size : 76.84 MB
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