Search results for: resolving-personal-and-organizational-conflict

Resolving Personal and Organizational Conflict

Author : Kenneth Cloke
File Size : 47.35 MB
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Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of case studies from the authors' first-hand experience with thousands of clients. These case studies include the perspectives of all the parties in the conflict and cover a wide range of conflicts and disputes.

Resolving Conflicts at Work

Author : Kenneth Cloke
File Size : 39.13 MB
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Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

Turning Conflict Into Profit

Author : Larry Axelrod
File Size : 48.6 MB
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Conflict in the workplace becomes expensive when an organization's efficiency is damaged by friction between employees. Conflicts can threaten the profitability and innovation of business, the sustainability of public institutions, and the health and achievement of individuals. Turning Conflict Into Profit explains how “leaning into conflict” not only defuses workplace tensions but releases blocked energy into positive channels of development.

Managing Organizational Conflict

Author : Sam Blank
File Size : 49.68 MB
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Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.

Mediating Dangerously

Author : Kenneth Cloke
File Size : 49.49 MB
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Sometimes it's necessary to push beyond the usual limits of themediation process to achieve deeper and more lasting change.Mediating Dangerously shows how to reach beyond technical andtraditional intervention to the outer edges and dark places ofdispute resolution, where risk taking is essential and fundamentalchange is the desired result. It means opening wounds and lookingbeneath the surface, challenging comfortable assumptions, andexploring dangerous issues such as dishonesty, denial, apathy,domestic violence, grief, war, and slavery in order to reach adeeper level of transformational change. Mediating Dangerously shows conflict resolution professionals howto advance beyond the traditional steps, procedures, and techniquesof mediation to unveil its invisible heart and soul and to revealthe subtle and sensitive engine that drives the process of personaland organizational transformation. This book is a major newcontribution to the literature of conflict resolution that willinspire and educate professionals in the field for years to come.

Organizational conflict of interest in government contracting

Author : United States. Congress. Senate. Committee on Interior and Insular Affairs. Subcommittee on Energy Research and Water Resources
File Size : 43.84 MB
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Personal Conflict Management

Author : Suzanne Mccorkle
File Size : 79.68 MB
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Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the text take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations. Written in an academic yet reader-friendly style, this textbook is enjoyable and thought-provoking for both students and instructors. Case studies, examples, essay suggestions, discussion questions, etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments, while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management.

The Handbook of Conflict Resolution

Author : Morton Deutsch
File Size : 74.65 MB
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Conflict Prevention in the Workplace

Author : Robert Bacal
File Size : 35.40 MB
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Managing Organizational Conflict

Author : Stephen P. Robbins
File Size : 40.12 MB
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Ohio State Journal on Dispute Resolution

Author :
File Size : 88.51 MB
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Conflict and Dispute Resolution

Author : Mieke Brandon
File Size : 40.37 MB
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onflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work themes. It covers the spectrum of interventions; from the prevention of conflict, ignoring it, managing it through feedback, difficult conversations, self mediation, conflict coaching to facilitative processes such as dispute facilitation, mediation, concilliation and managing groups and multi party disputes. The book encourages diverse thinking about how conflict impacts not only on the individual, but also on relationships in their broadest sense, at home, at work, locally and globally. The authors show how to apply the theoretical aspects of mediation to skill building for conflict management, negotiation and mediation, and include discussion of assessment methods. Conflict Resolution and Mediation is comprehensive in its coverage of all the skills and processes needed by students, coaches, mentors and practitioners to help deal with dilemmas and become reflective practitioners. It is complete with case studies, clear examples and dialogue extracts to assist in becoming more aware and more effective at beign able to provide an appropriate process for parties to achieve their outcome.

Work With Me

Author : Gini G Scott
File Size : 22.12 MB
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In Work with Me!, author Gini Graham Scott presents her proven conflict resolution model-first outlined in her popular book Resolving Conflict and now in Disagreements, Disputes and All-out War. Here she applies this model to the workplace, guiding readers on how to manage emotions and use logic and intuition to resolve common problems on the job. Written for everyone within an organization-workers, managers, supervisors, human resource directors , and CEOs-this book offers the tools needed for taking charge of workplace conflicts and developing the skills to: -Conquer emotional barriers to resolving conflicts -Overcome common communication problems -Recognize the organizational and political factors that can create friction -Identify individual interests, needs, and wants that drive conflict situations -Deal with difficult people -Apply a variety of conflict and negotiation styles -Brainstorm ideas to generate resolution alternatives -Visualize optimal outcomes

Dispute Resolution Journal

Author :
File Size : 74.60 MB
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Solving Costly Organizational Conflicts

Author : Robert Rogers Blake
File Size : 74.29 MB
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Making Ethical Choices Resolving Ethical Dilemmas

Author : Gini Graham Scott
File Size : 73.2 MB
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A book offering advice on assessing the ethical approach to moral dilemmas of oneself and others. It includes an ethical choices map to categorise ethical approaches according to values, orientation and attitude and it is written by the author of RESOLVING CONFLICT and THE TRUTH ABOUT LYING.

Resolving Conflict

Author : Harold Scharlatt
File Size : 57.98 MB
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Conflict is inevitable, in everyday life and—especially in today’s increasingly non-hierarchical organizations—in the workplace. So what has always been a key leadership skill—conflict resolution—has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method—summarized in ten steps—for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.

American Book Publishing Record

Author :
File Size : 30.98 MB
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Textbook of Psychiatry

Author : Jack Richard Ewalt
File Size : 42.65 MB
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Organizational Behavior

Author : Fred Luthans
File Size : 27.93 MB
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@@Organizational [email protected]@ by Fred Luthans was the first mainstream organizational behavior text on the market and continues the tradition of being the most current and up-to-date researched text today. Well known author Fred Luthans is the 5th highest Publisher in Academy of Management Journals, is a senior research scientist with the Gallup Organization, and continues to do research in the organizational behavior area. @Organizational Behavior 11th [email protected] is ideal for instructors who take a research-based and conceptual approach to their OB course.